Legal notice

Legal Notice

Last updated: 28 July 2026

This Legal Notice provides information about the ownership and operation of JhoukyJeks.store and applies to all visitors, customers and users of the website.

This Legal Notice should be read together with our Terms of Service, Returns and Refunds Policy, Shipping Policy, Privacy Policy and Cookie Policy.

1. Website Operator

The website JhoukyJeks.store is operated under the trading name Jhouky Jeks.

Trading name: Jhouky Jeks
Website: JhoukyJeks.store
Customer service email: contact@JhoukyJeks.store

References to “Jhouky Jeks”, “we”, “us” and “our” refer to the legal person or business operating this website.

2. Company Information

Complete this section where Jhouky Jeks is operated by a registered company:

The trading name Jhouky Jeks may differ from the registered legal name of the business.

Where the business is not incorporated as a limited company, only the information legally applicable to its business structure should be displayed.

3. Contact Information

For enquiries concerning the website, products, orders, delivery, returns, refunds or complaints, contact:

Email: contact@JhoukyJeks.store
Website: JhoukyJeks.store

When contacting us about an order, please include your name and order number.

4. Purpose of the Website

JhoukyJeks.store is an ecommerce website offering men’s fashion, footwear, accessories and related products.

The website is intended primarily for customers purchasing products for personal and domestic use.

Product availability, prices, delivery areas and available payment methods may change from time to time.

5. Commercial Information

Product descriptions, prices, applicable taxes, delivery charges and payment information will be displayed before an order is submitted.

Unless expressly stated otherwise:

  • Prices are displayed in pounds sterling;

  • Prices include VAT where VAT applies;

  • Delivery charges are shown separately at checkout;

  • Products are subject to availability; and

  • Placing a product in a shopping basket does not reserve it.

Full contractual information is provided in our Terms of Service.

6. Formation of Contracts

Displaying a product on the website does not necessarily constitute a binding offer to sell.

When a customer submits an order, the customer makes an offer to purchase the selected products.

An automated order acknowledgement confirms receipt of the order but does not necessarily constitute acceptance.

Unless otherwise stated in our Terms of Service, a contract is formed when we send confirmation that the order has been dispatched.

We reserve the right to refuse an order before acceptance for legitimate reasons, including lack of stock, payment failure, delivery restrictions, obvious pricing errors or suspected fraud.

7. Consumer Rights

Nothing on this website excludes, restricts or replaces any statutory rights available to consumers under UK law.

Products supplied by us must meet applicable legal requirements, including requirements that they be:

  • Of satisfactory quality;

  • Fit for purpose;

  • As described; and

  • Consistent with any sample or model where relevant.

Online customers may also have a statutory right to cancel eligible purchases within the applicable cancellation period.

Further information is available in our Returns and Refunds Policy and Terms of Service.

8. Product Information

We take reasonable care to ensure that product descriptions, photographs, measurements, materials and prices are accurate.

However:

  • Colours may vary depending on screen and device settings;

  • Product measurements may be approximate;

  • Packaging may differ from photographs;

  • Minor manufacturing variations may occur; and

  • Product images may include props or accessories not included in the purchase.

Any such variation does not affect your statutory rights where a product is materially different from its description or otherwise fails to comply with applicable consumer law.

9. Product Availability

All products are offered subject to availability.

We may:

  • Discontinue products;

  • Limit quantities;

  • Correct stock information;

  • Refuse unusually large or suspicious orders; or

  • Cancel an unaccepted order where a product is unavailable.

Where payment has already been collected for an order we cannot fulfil, the relevant amount will be refunded.

10. Intellectual Property

Unless otherwise stated, the content of JhoukyJeks.store is owned by or licensed to Jhouky Jeks.

Protected content may include:

  • The Jhouky Jeks name and logo;

  • Website text;

  • Product descriptions;

  • Photographs;

  • Videos;

  • Graphics;

  • Icons;

  • Page designs;

  • Software;

  • Databases;

  • Marketing materials; and

  • The overall presentation of the website.

The content is protected by applicable copyright, trade mark and intellectual property laws.

11. Permitted Use

You may access and use the website for personal, lawful and non-commercial shopping purposes.

You may not, without prior written permission:

  • Reproduce substantial parts of the website;

  • Copy product photographs or descriptions for commercial use;

  • Republish website content;

  • Modify or create derivative works from our materials;

  • Sell or license website content;

  • Use automated systems to scrape or extract data;

  • Remove copyright or ownership notices;

  • Use our trade marks in a misleading way; or

  • Present yourself as being affiliated with or endorsed by Jhouky Jeks.

Nothing on the website grants you ownership of any intellectual property.

12. Third-Party Trade Marks

Trade marks, product names and logos belonging to third parties remain the property of their respective owners.

Their appearance on the website does not necessarily mean that the owner sponsors, endorses or is commercially affiliated with Jhouky Jeks.

All branded products offered for sale must be authentic and lawfully sourced.

We do not authorise or permit the sale of counterfeit, unauthorised or infringing products.

13. Customer Content

Where customers are permitted to submit reviews, photographs, comments or other content, they remain responsible for the material submitted.

Customer content must not:

  • Be false or misleading;

  • Infringe another person’s rights;

  • Contain unlawful, abusive or discriminatory material;

  • Include personal information without permission;

  • Contain malware or harmful code; or

  • Constitute undisclosed advertising or spam.

We may remove content where we reasonably believe that it breaches applicable law, our Terms of Service or the rights of another person.

We will not remove a genuine customer review merely because it is critical or unfavourable.

14. Accuracy and Availability of the Website

We take reasonable care to maintain the accuracy and availability of the website.

However, we do not guarantee that:

  • The website will always be uninterrupted;

  • Every error will be corrected immediately;

  • Every product will remain available;

  • Information will always be free from minor typographical errors; or

  • The website will be compatible with every device or browser.

We may temporarily suspend access for maintenance, security, technical improvements or circumstances outside our reasonable control.

This section does not affect any obligation we owe in relation to an accepted order.

15. Website Security

We use reasonable measures to protect the website and customer information.

However, no website or internet transmission can be guaranteed to be completely secure.

Users must not:

  • Introduce viruses or malicious code;

  • Attempt unauthorised access;

  • Interfere with website security;

  • Attack the website through a denial-of-service attack;

  • Access another customer’s account; or

  • Use stolen payment or identity information.

Suspected unlawful activity may be reported to the relevant authorities.

16. External Links

The website may contain links to websites or services operated by third parties.

External links are provided for information or functionality and do not necessarily constitute endorsement.

We do not control independent third-party websites and are not responsible for:

  • Their content;

  • Their availability;

  • Their privacy practices;

  • Their security;

  • Products purchased from them; or

  • Loss resulting solely from their independent actions.

Customers should review the terms and privacy policies of third-party websites before using them.

17. Payment and Delivery Providers

Payments and deliveries may be performed with the assistance of independent service providers.

Payment providers may apply their own security checks and terms.

Delivery carriers may provide separate tracking systems and delivery notifications.

Using a third-party provider does not remove any legal responsibility that Jhouky Jeks cannot lawfully exclude.

18. Marketing and Advertising

Product, pricing and promotional claims published by Jhouky Jeks are intended to be clear, accurate and not misleading.

Promotional offers may be subject to:

  • Start and end dates;

  • Product exclusions;

  • Minimum order values;

  • Availability;

  • Geographic restrictions; and

  • Limits per customer or household.

Any material conditions will be disclosed before the customer participates or completes a purchase.

We do not knowingly publish or commission fake customer reviews.

19. Liability

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation would be unlawful.

This includes liability for:

  • Death or personal injury caused by negligence;

  • Fraud or fraudulent misrepresentation;

  • Breach of statutory consumer rights;

  • Defective products where liability cannot legally be excluded; or

  • Any other liability that cannot lawfully be restricted.

Subject to these protections, we are not responsible for losses that were not reasonably foreseeable when the relevant contract was formed.

For consumers purchasing products for personal use, we are not normally responsible for business losses such as loss of profits, revenue, commercial opportunity or business interruption.

20. No Professional Advice

General information published on the website is provided for shopping and informational purposes.

It should not be treated as legal, financial, medical or other regulated professional advice.

Customers should seek suitable independent advice where professional guidance is required.

Product care or sizing guidance does not replace the instructions, labels or warnings supplied with a product.

21. Privacy and Personal Information

Personal information is processed in accordance with our Privacy Policy and applicable data-protection law.

Our Privacy Policy should explain:

  • What personal information we collect;

  • Why we collect it;

  • Our lawful grounds for processing;

  • Who receives the information;

  • How long it is retained;

  • International data transfers, where applicable;

  • The customer’s data-protection rights; and

  • How privacy enquiries or complaints can be submitted.

Privacy enquiries may be sent to:

contact@JhoukyJeks.store

22. Cookies

The website may use cookies and similar technologies for:

  • Essential website functions;

  • Shopping basket operation;

  • Account security;

  • Payment processing;

  • Analytics;

  • Personalisation; and

  • Advertising.

Non-essential cookies will only be used where a lawful basis and any required consent are in place.

Further details should be provided in our Cookie Policy.

23. Complaints

Complaints regarding the website, an order or a product should be sent to:

contact@JhoukyJeks.store

Please include:

  • Your full name;

  • Your order number, where applicable;

  • A clear explanation of the complaint;

  • Relevant photographs or documents; and

  • The outcome you are seeking.

We will consider complaints fairly and within a reasonable period.

Submitting a complaint does not affect your statutory rights.

24. Governing Law

This Legal Notice and your use of the website are governed by the applicable laws of the United Kingdom.

Consumers residing in England or Wales may normally bring proceedings in the courts of England and Wales.

Consumers residing in Scotland may bring proceedings in the Scottish courts.

Consumers residing in Northern Ireland may bring proceedings in the Northern Irish courts.

Nothing in this section removes any mandatory jurisdiction or consumer-protection rights available under applicable law.

25. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to:

  • The business;

  • The website;

  • Our contact details;

  • Applicable law;

  • Products or services; or

  • Our operational practices.

The latest version will be published on JhoukyJeks.store with an updated revision date.

Changes to this Legal Notice do not retrospectively remove rights connected with an order already accepted.

26. Legal Information Summary

Trading name: Jhouky Jeks
Website: JhoukyJeks.store
Email: contact@JhoukyJeks.store\

27. Statutory Rights

Nothing in this Legal Notice excludes, restricts or replaces any statutory right or remedy available to a consumer.

Where any provision conflicts with mandatory UK law, the applicable law will prevail.